My old Bose system went out on me. The Bose control handset was RF. My Verizon STB was connected to the Bose system so I could use the Bose handset. I am having a new sound system put in and the installer said that I needed to get a new STB from Verizon that had RF capability. My current box is VMS1100 made by Arris. How do I go about getting a new RF STB? I have tried chatting with Verizon but put on hold and then dropped.
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@DEOldman wrote:My old Bose system went out on me. The Bose control handset was RF. My Verizon STB was connected to the Bose system so I could use the Bose handset. I am having a new sound system put in and the installer said that I needed to get a new STB from Verizon that had RF capability. My current box is VMS1100 made by Arris. How do I go about getting a new RF STB? I have tried chatting with Verizon but put on hold and then dropped.
Call billing and tell them you need an updated Fios box. TRY to get a VMS4100 system, AKA Fios One as the new stream system still has a lot of bugs.
@DEOldman wrote:My old Bose system went out on me. The Bose control handset was RF. My Verizon STB was connected to the Bose system so I could use the Bose handset. I am having a new sound system put in and the installer said that I needed to get a new STB from Verizon that had RF capability. My current box is VMS1100 made by Arris. How do I go about getting a new RF STB? I have tried chatting with Verizon but put on hold and then dropped.
Call billing and tell them you need an updated Fios box. TRY to get a VMS4100 system, AKA Fios One as the new stream system still has a lot of bugs.
Thank you for your suggestion!
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