Fios Mobil App

[richbone]

Trying to setup Fios Mobil app on a new Firestick and getting the following message -

'No Streaming Device connection detected'. How do I resolve this?  Thanks.

[clem21]

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@richbone wrote:

Trying to setup Fios Mobil app on a new Firestick and getting the following message -

'No Streaming Device connection detected'. How do I resolve this?  Thanks.

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Check here for info on setup:

https://www.verizon.com/support/residential/tv/mobile/fios-tv-mobile-app/

[richbone]

Thanks, but when I try to setup on the Firestick using the app on my phone as instructed, after signing in, the response on the Firestick goes back to the same message.  The instructions say to go to  myverizon.com to manage connections, but I can't find anything on the account page about managing connections.  I can use the mobile app on my phone, though.

[clem21 · Accepted solution]

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@richbone wrote:

Thanks, but when I try to setup on the Firestick using the app on my phone as instructed, after signing in, the response on the Firestick goes back to the same message.  The instructions say to go to  myverizon.com to manage connections, but I can't find anything on the account page about managing connections.  I can use the mobile app on my phone, though.

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You need to see how many devices are allowed on your account. Basic services only allow 2 devices to be registered at the same time. You need to call billing and see what your account allows.