Verizon recently updated the app on Android. Nicely setup, but a major issue is when you access the guide, whatever channel is set will start playing immediately. No choices to not play. This is bad etiquette as I am mostly going in to the app to schedule a recording when I am away from home. Rather embarrassing to have my phone start playing a show when I am not alone.
Please fix this.
I've seen similar complaints in the Google Play Store and I've added one there too. However, Verizion isn't reading user's comments.
@bsuskind wrote:
Verizon recently updated the app on Android. Nicely setup, but a major issue is when you access the guide, whatever channel is set will start playing immediately. No choices to not play. This is bad etiquette as I am mostly going in to the app to schedule a recording when I am away from home. Rather embarrassing to have my phone start playing a show when I am not alone.
Please fix this.
I've seen similar complaints in the Google Play Store and I've added one there too. However, Verizion isn't reading user's comments.
Go here and register the problem. It's a direct line to tech:
nice, but I looked at DSLreports and there are already plenty of complaints about this app.
apparently Verizon doesn't listen to customers
Same problem on iOS. Iโve lodged tons of complaints but they fall on deaf ears
- the remote doesnโt work anymore and is missing tons of buttons
- the โmanage DVRโ section doesnโt show you all the episodes of a show youโve recorded and you can no longer play recordings on the tv
- the guide doesnโt show whatโs show whatโs set to be recorded anymore
- as you said, the guideโs autoplay video is completely obnoxious and the scrolling is awful, hard to scroll to the future and the momentum is wrong
Really just an embarrassment of an app that has reduced the value I get out of an already-overpriced service.
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