Fios TV Favorite Channels
Bob-4004
Enthusiast - Level 1

Recently our three Verizon Fios High-definition Set-Top-Boxes lost all our favorite channels on favorites (1) & (2) only the Full TV Guide is available. You must now enter the channel number or select from the full guide. No longer can I use the channel up/down button. We lost the ability to “Add” channels to the favorites.  

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clem21
MVP MVP
MVP

@Bob-4004 wrote:

Recently our three Verizon Fios High-definition Set-Top-Boxes lost all our favorite channels on favorites (1) & (2) only the Full TV Guide is available. You must now enter the channel number or select from the full guide. No longer can I use the channel up/down button. We lost the ability to “Add” channels to the favorites.  


Verizon is aware of an issue with the latest update and a tentative fix should be on 11/25. No guarantees on that though.