Fios TV app on Amazon FireStick w TV One - Errors
Coop11
Enthusiast - Level 2

can anyone supply info on these error codes please:

9-6-55-102-104

9-6-55-653-007

the app 'works' but periodically craps out with these codes

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1 Solution
clem21
MVP MVP
MVP

@Coop1 wrote:

can anyone supply info on these error codes please:

9-6-55-102-104

9-6-55-653-007

the app 'works' but periodically craps out with these codes


After some digging, what I found is the first error is a login issue. You might want to get in touch with billing and get them to re-authorize your account. The second error is a playback error that was resolved, but is apparently back and is being investigated again.

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2 Replies
clem21
MVP MVP
MVP

@Coop1 wrote:

can anyone supply info on these error codes please:

9-6-55-102-104

9-6-55-653-007

the app 'works' but periodically craps out with these codes


After some digging, what I found is the first error is a login issue. You might want to get in touch with billing and get them to re-authorize your account. The second error is a playback error that was resolved, but is apparently back and is being investigated again.

clem21
MVP MVP
MVP

@Coop1 wrote:

can anyone supply info on these error codes please:

9-6-55-102-104

9-6-55-653-007

the app 'works' but periodically craps out with these codes


I'll see what I can dig up.