Fios TV app on Fire Stick

[BTS9]

I cannot get Fios TV app to work on my Amazon Fire Sticks. When I get to the step of registering device I get a message saying "No Streaming Device Connected detected. Your Fios TV packege doesn't include a Streaming Device Connection, which is required to use this device to access your Fios TV service. You can go to http://myverizon.com to manage your account connections." But I don't know if that's true. E.g. I can use the Fios TV app to live stream Fios TV to my Samsung phone. Wouldn't that mean I do have Streaming Device Connection included in my account? I can't figure out from accessing my account and reviewing it onlune whether or not I do and I called Verizon and they said it should work with my account.

[kh-gary]

Hi BTS9,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.