Fios Video/Audio Drop out
Fairmindedberea
Enthusiast - Level 1

All of my stations are now experiencing "black screen" video and audio drop out at irregular intervals.  When I replay the show, there is no drop out.  When I watch Prime Video, I experience no drop out.

What is causing this and how can I fix it?  When it happens I see the following in the upper left hand corner of the black screen:

HDMA/DVI      No Time Information

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Re: Fios Video/Audio Drop out
CRobGauth
Community Leader
Community Leader

Does it happen on all TVs?

if not, have you tried swapping boxes around?

Have you tried rebooting box?

checked the tightness of all connections from ont to stb?

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