Fios not working

[SPeperoni]

• It would be amazing if someone would help us out. We haven't had tv in 2 days and its impossible to get someone on the phone. I have heard the same hold music over and over and then it hangs up. I pay way too much for this service  to have no service!

[kh_jenn]

Hi SPeperoni, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.