Fios television channels, both SD and HD are unwatchable because of extreme pixelation and choppy in and out audio.
nfirish
Enthusiast - Level 1

Over the last several months, more and more SD AND HD channels are becoming unwatchable due to extreme pixelation and choppy, in and out audio that is unwatchable. Having explored all of the previous threads on this Verizon forum, this is a known problem to Verizon that apparently has been unresolved for several years. Has anyone found a satisfactory resolution for this problem and is it something that can be resolved by the customer or god-forbid the actual service provider, Verizon!!  If anyone has experienced a similar problem and in particular found a solution, PLEASE share, I'm sure there are others that have or are suffering the same issues.

J. I.

Reston, VA

1 Solution
dexman
Community Leader
Community Leader

The only times I've experienced something like this it was caused by unterminated taps on splitters.

A few years ago, when I redid the entire coaxial cable infrastructure in the house, I replaced splitters with units that had the exact number of taps needed and also unified the RG6 coaxial cables and compression connectors.

My television service has been rock-solid ever since.  🙂

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1 Reply
dexman
Community Leader
Community Leader

The only times I've experienced something like this it was caused by unterminated taps on splitters.

A few years ago, when I redid the entire coaxial cable infrastructure in the house, I replaced splitters with units that had the exact number of taps needed and also unified the RG6 coaxial cables and compression connectors.

My television service has been rock-solid ever since.  🙂