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Does anyone know how I can find out what the icons mean on my STBs? The "User Guide" on the Verizon site is an install guide, not a user guide. I can not find anything with these icons described. On my DVR and STBs I have a flashing house icon. What does it mean???
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Do you have the Home Control feature enabled? That is the only thing I can think it might be. What type of STB hardware do you have?
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Cisco CHS 3355HDC
No home control.
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@jcleek wrote:Cisco CHS 3355HDC
No home control.
I could not remember, but had seen it somewhere. It is the MOCA link light. Here is a link to the PDF manual if you are interested. Look on page 7.
http://onlinehelp.verizon.net/consumer/bin/pdf/4033272a_user_guide_chs_335hdc.pdf
Here is the support page with all the hardware.
http://www22.verizon.com/ResidentialHelp/FiOSTV/Receivers/Equipment+Issues/Top+Questions.htm
I have been trying to get Cisco hardware for a year, so I can better help customers. But have not had much luck getting them to change out my hardware. I have had Motorola since FiOS launched in my area, and Cisco has not been available. It is all Cisco or all Motorola, they can not be mixed.
PS.
Thanks for the pictures of your display. The manual and your display shows the native output on the box. Which I have been told by Verizon more than once, does not exist. I do have my Motorola QIP-7232 P2 set for native output, which is a feature that came with img 1.9. . I am sure it was a Motorola firmware change in conjuntion with the 1.9 img. It was heard that Cisco supported Native Output and some Motorola users were asking for it. Me as #1. My TiVO has it, and I added a 7232 and wanted it.
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What causes that icon to flash? How do I make it stop?
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@jcleek wrote:What causes that icon to flash? How do I make it stop?
You probably can't make it stop flashing. Most link lights flash when there are network communications. Ethernet does, and I do not suspect MOCA to be any different. Now that is probably not a good light to have on the front of the box, if it is going to indicate communications constantly. I could see where that may be annoying if the light is bright and the box is close to your TV viewing.
I know some of the Motorola users with the newer hardware have complained about the display being too bright. One user placed a piece of tint film over the display. You know something like you would use on a window. If you are not worried about seeing the power indicator, a plain piece of tape may work.
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The light didn't flash until last week.
I got on Chat with Verizon and they tell me it is because maintenance is going on at the server end. Not sure I buy that but...
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@jcleek wrote:The light didn't flash until last week.
I got on Chat with Verizon and they tell me it is because maintenance is going on at the server end. Not sure I buy that but...
My guess is that maybe Verizon updated your Cisco boxes to the latest level of 1.9. I do not have any Cisco boxes so I don't know for sure, but my understanding is that originally the Cisco boxes got an "early" version of 1.9. Since the indicator just started flashing, maybe that indicates that you now have a more current verison of 1.9.
Have you noticed any other changes? Did you happen to look at the System Information before the indicator started flashing, and look at it now and see if there is any difference? Although I doubt it, there might be a setting somewhere in the Menu where you can turn that indicator off.
I think the server maintenance response is just bull. Why would maintenance on a Verizon server affect lights continuously flashing on your STB? No way in my opinion.
__________________________________
Justin
FiOS TV, Internet, and phone user
QIP7232, QIP7100-P2, IMG 1.9A
Keller, TX 76248
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Was your multi room DVR working properly before? It could be now you have proper or more communications between boxes. I know 1.9 has added additional functionality with the MRDVR feature. I don't agree with the maintenance bull. But like I said I don't have Cisco, and perhaps it is a good thing I did not change. Cisco was rumored to be a better box. More memory etc.
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I didn't look at the system menu before. Right now they all show:
Release: 1.9
Build Number: 12.39
Data Object Version Number: 12.39
Platform ID: 0x0335a
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I just got FIOS with two CISCO STBs installed. Both had flashing house icons. The one in my bedroom was annoying at night. Just to see what happened I disconnected the coax from that box, as expected, since it is a MoCa detector it went out. When I reconnected the coax the light came on solid! I went down to my living room to repeat the experiment but it had already turned solid there. Whether it was because of what I did with the bedroom box, I'm not sure. Note the blinking indicator was at a steady rate, not flickering as you would see from data transmission. Perhaps the blinking means it detected some type of error and by reconnecting the coax it reset this. I can't find any further information in the manual.
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I have 3 of the Cisco STBs and a Cisco multi-room DVR. They are all flashing the house icon.
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Flashing "house" icon. WHERE. On front display on some menu.
Is your STB otherwise working?
On the front display the MOCA icont sort of looks like a house. Not sure when it shows up. Flashing might mean the moca link is working, or not working. I have all motorola boxes myself.
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It is a flashing light on the front panel. It is at the 5:00 position in relation to the power light, but if you put a dime on the display it would cover both the power and flashing house lights. It faslhes on for 1 second then off for 1 second.
Two shots: with and without flash. With the flash you can clearly see the house icon.
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I forgot to mention, when the entire box is off, the house light flashes. It is mocking me.
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We cannot see your images yet. This forum does not automatically make available images posted by new users. I have requested that your images be approved so we can see them, hopefully some time soon.
__________________________________
Justin
FiOS TV, Internet, and phone user
QIP7232, QIP7100-P2, IMG 1.9A
Keller, TX 76248
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Anyone ever figure out what this means? I just got back to having Fios after moving to a place that didn’t have it available.
I have 2 STB one DVR and one basic Cisco HD box. After initial install both boxes had a solid moca light and everything worked great. After changing TVs in bedroom my tv didn’t have wireless internet so I added a moca Adapter into the bedroom to give it a wired connection and the moca light started blinking. Everything still works fine (on demand, guide and Fios tv app). Just annoying seeing it blink. I disconnected the moca Adapter because I thought maybe that was the problem but it’s still blinking. Very confused as to why. Livingroom STB stays solid.
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