Fox News blacks out after 30 seconds
Pbj11
Newbie

Fox News blacks out after 30 seconds. I can hear it but no video. Any one else have this issue?  Only this channel does it. If it doesn't get resolved I'll be cancelling cable.

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1 Solution
clem21
Community Leader
Community Leader

@Pbj1 wrote:

Fox News blacks out after 30 seconds. I can hear it but no video. Any one else have this issue?  Only this channel does it. If it doesn't get resolved I'll be cancelling cable.


Sounds like a temporary transmission issue. You can look at: Main Menu > Settings > System Information and make sure both SNRs on that page say good for the channel you are tuned to. If they do it is definitely a transmission issue. If not it may be an issue with your VMS box.

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2 Replies
dexman
Community Leader
Community Leader

Channel 618, Fox News HD, is fine here in the Boston area. I have SD versions of HD channels blocked off so I can't see what 118 looks like.

clem21
Community Leader
Community Leader

@Pbj1 wrote:

Fox News blacks out after 30 seconds. I can hear it but no video. Any one else have this issue?  Only this channel does it. If it doesn't get resolved I'll be cancelling cable.


Sounds like a temporary transmission issue. You can look at: Main Menu > Settings > System Information and make sure both SNRs on that page say good for the channel you are tuned to. If they do it is definitely a transmission issue. If not it may be an issue with your VMS box.

image