Fox News blacks out after 30 seconds
Pbj11
Newbie

Fox News blacks out after 30 seconds. I can hear it but no video. Any one else have this issue?  Only this channel does it. If it doesn't get resolved I'll be cancelling cable.

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1 Solution
clem21
MVP MVP
MVP

@Pbj1 wrote:

Fox News blacks out after 30 seconds. I can hear it but no video. Any one else have this issue?  Only this channel does it. If it doesn't get resolved I'll be cancelling cable.


Sounds like a temporary transmission issue. You can look at: Main Menu > Settings > System Information and make sure both SNRs on that page say good for the channel you are tuned to. If they do it is definitely a transmission issue. If not it may be an issue with your VMS box.

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2 Replies
clem21
MVP MVP
MVP

@Pbj1 wrote:

Fox News blacks out after 30 seconds. I can hear it but no video. Any one else have this issue?  Only this channel does it. If it doesn't get resolved I'll be cancelling cable.


Sounds like a temporary transmission issue. You can look at: Main Menu > Settings > System Information and make sure both SNRs on that page say good for the channel you are tuned to. If they do it is definitely a transmission issue. If not it may be an issue with your VMS box.

image

dexman
Community Leader
Community Leader

Channel 618, Fox News HD, is fine here in the Boston area. I have SD versions of HD channels blocked off so I can't see what 118 looks like.