So I bought a new iPhone 15 and added a line and when I did it said I’m suppose to get a free 65” in tv or a gift card after I made the purchase the representative said after 30 days I can claim the offer 30 days passed and nothing so I called again and the second representative said after 45 days I’m at 50 days and haven’t gotten an email or nothing at this point I feel I been lied to
Hi fbecerra10, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
Start a new topic or ask questions in the open forum.
