Free movie offer
kitmose2012
Newbie

I was offered a free movie and the instructions said it would be added to my bill then credited back.  Upon checking my bill the movie is there, but with no credit given.  I was apprehensive about doing this is the first place and will know better the  next time!  Does Verizon not have an email support?  All I find is their stupid auto support.  How can a company this big not have a better support system in place?

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3 Replies
LawrenceC
Moderator Emeritus

Hi kitmose2012,

You may contact Verizon Customer Support at 1-800-VERIZON.

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kitmose2012
Newbie

I would prefer not to spend half my day on the phone, thanks.  Why is there not an email to contact Verizon, or even the chat option anymore?

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CRobGauth
Community Leader
Community Leader

They also have twitter @verizonsuppprt

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