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Suddenly when skipping forward once you're caught up to live tv, the Genres and Filters sidebar appears on the right side of the screen. It does not go away until you press the exit button. This is very annoying. How can I stop this?
Suddenly when skipping forward once you're caught up to live tv, the Genres and Filters sidebar appears on the right side of the screen. It does not go away until you press the exit button. This is very annoying. How can I stop this?
Menu>settings>system>television >genres and filters> disable.
No luck! If I press the "next" button when I've caught up to live tv, I still get a message telling me to check that genres and filters (what I JUST disabled!) is enabled. Verizon...please fix you last update!!!
No luck! If I press the "next" button when I've caught up to live tv, I still get a message telling me to check that genres and filters (what I JUST disabled!) is enabled. Verizon...please fix you last update!!!
What APR version is your box on? Does it do it with ALL boxes in the house?
Thanks! Might also want them to know the interface on this forum doesn't work well either. It takes me multiple tries to submit my responses. I usually get an error message, an unexpected error has occurred or it tells me to fix the highlighted area before posting, but there's nothing highlighted or missing. Verizon's just not liking me!! 🤣
The word I received was it's a known issue and is fixed in the next update, coming soon to a box near you! So hang in and it will be fixed. Sorry I dont have something immediate.
Nope, that was a cure worse than the disease. Now that smaller pop-up comes on the screen more often than the Genres and Filters thing. COME ON VERIZON> FIX THIS!!!
They actually want me to sign a new 2 year contract. Jeez!
