OK does anyone know what is going on with HBO GO? Is it the app is it verizon? When I try to log in you cant type anything in when you choose fios. I have seen other threads but all those people can actually type something in. Its not letting me type anything in the fields. It does the same thing with Cinemax. I know its something with Verizon or HBO because all the other providers I can type something in to try it. I know other people that are having the same issue. Does anyone know whats going on!? Please help!!
I'm having the same problem and it seems that no one from Verizon is monitoring the chat or trying to offer online assist- it is extremely frustrating to pay for something that is not being provided....
I have posts in the tech Assistant forum
This has been happening to me as well. Mpre in the past 2 weeks than Ever before.
HBO GO is out again. It worked for me for literally One day. Now it says that I need to subscribe to HBO . Same thing for Cinemax.
At least WatchESPN is not affected this time. Knock on Wood
Now idk if it is VZ's problem or HBO anymore.
I just want it to work, and not to reactive my devices every time I log in, etc
Any one else still having this problem?
Update: after waiting on hold 55 mins, the VZ tech did confirm that the HBO Authentication Servers were down. (again).
It is just about the waiting game now.
I am having the same problem. The HBO Go app on my iPad says i need a Fios TV HBO subscription, which I already have. Have been trying the online chat support, but no one is responding to questions there.
Same problem here. HBO GO is great when it works. I hate that you have to access it through your Verizon account. If they want to make all their users go through a TV provider the least they can do is make sure it works.