HD HGTV & Food Channels not Working
GaryPaul
Newbie

Just upgrade all set-top boxes. Upgraded MoCA. The HD version of The Food Channel (channel 664) and HD version of HGTV not working but SD versions working. All other channels working. 

Whats up?

I think the HD versions of Food Channel and HGTV are not being encoded correctly.

The mobile version on my phone works ut not on cable TVs...I have four HDTVs and boxes

 

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Re: HD HGTV & Food Channels not Working
clem21
MVP MVP
MVP

@GaryPaul wrote:

Just upgrade all set-top boxes. Upgraded MoCA. The HD version of The Food Channel (channel 664) and HD version of HGTV not working but SD versions working. All other channels working. 

Whats up?

I think the HD versions of Food Channel and HGTV are not being encoded correctly.

The mobile version on my phone works ut not on cable TVs...I have four HDTVs and boxes

 


Did you try powering down the entire system, then starting with the router, power back up one device at a time. You can also check here and see if it helps:

Main Menu > Customer Support > Top Support Tools > Fix Fios TV Issues

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