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I had an issue with the DVR box, it is a 7216. The tech did a reset to resolve the issue, and since then, everytime I turn on the box, I get the screen which asks if I want HD or SD. I called tech again, and they reset the box, and I still get it. I go into the menu and switch it to SD and back to HD, and it still comes up. I didn't have an issue until they did a reset. Is there anything else I can do without getting a new box? Thanks.
Solved! Go to Correct Answer
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Go to Menu - Settings - Video Settings - SD Override - set this to 480i.
Soft power off the box.
Soft power on the box.
Go through the HD/SD selector - including the SD video option.
Once complete - soft power off again to confirm that you no longer see the screen.
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Go to Menu - Settings - Video Settings - SD Override - set this to 480i.
Soft power off the box.
Soft power on the box.
Go through the HD/SD selector - including the SD video option.
Once complete - soft power off again to confirm that you no longer see the screen.
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Thank you . That seems to have resolved the issue. I appreciate your response....Steve