I am using an HDMI switch for the input of the Arris FiOS one mini wireless box and a few other inputs such as my Chromecast. I have the audio out in an optical cable to my Polk soundbar and the HDMI out to an Epson projector. The HDMI inputs work fine when it comes to video and audio for the chromecast and everything other than the FiOS One Mini box, it shows picture fine but no audio at all.
The only time I can get audio to work, is when I unplug the power to everything both the FiOS box and the HDMI switch, and power up the FiOS box first and then power up the HDMI switch. The audio is fine but the video has a green tint to it.
I've tried to change a number of setting but still nothing. Any suggestions?
This is the HDMI switch I am using:
https://www.amazon.com/dp/B088NK9PY4/ref=cm_sw_r_cp_apa_fabt1_0D0SFb3YEX7Q4?_encoding=UTF8&psc=1
@Smg1 wrote:I am using an HDMI switch for the input of the Arris FiOS one mini wireless box and a few other inputs such as my Chromecast. I have the audio out in an optical cable to my Polk soundbar and the HDMI out to an Epson projector. The HDMI inputs work fine when it comes to video and audio for the chromecast and everything other than the FiOS One Mini box, it shows picture fine but no audio at all.
The only time I can get audio to work, is when I unplug the power to everything both the FiOS box and the HDMI switch, and power up the FiOS box first and then power up the HDMI switch. The audio is fine but the video has a green tint to it.
I've tried to change a number of setting but still nothing. Any suggestions?
This is the HDMI switch I am using:
https://www.amazon.com/dp/B088NK9PY4/ref=cm_sw_r_cp_apa_fabt1_0D0SFb3YEX7Q4?_encoding=UTF8&psc=1
If you are using 4100 series boxes you need to go into the service menu. Turn off power with the button on the box and quickly hit OK 2x on the remote. Press left directional arrow, Choose User menu, scroll to advanced HDMI settings, choose audio and change it to PCM. Kit OK on remote, reboot box.
Just tried this and didn't work. Audio still not coming through. I went back into the User Settings to see if the PCM setting held, and it did. So not sure what is going on. Any other suggestions?
@Smg1 wrote:Just tried this and didn't work. Audio still not coming through. I went back into the User Settings to see if the PCM setting held, and it did. So not sure what is going on. Any other suggestions?
When it isn't working correctly do you see video, but no audio via the Optical out from the switch? Can you possibly use the HDMI to provide both audio and video? Have you tried changing the input the fios box is on to the switch? Do you turn off the fios box before you switch inputs?
When it is not working correctly, I see video but no Audio comes from the Optical out of the Switch, which goes to my soundbar; correct.
I'd prefer not to use the HDMI to provide both since I've already wired `25ft of the optical through walls and over ceilings to get from my HDMI Switch out to the Soundbar. Plus not sure how that'd work since the audio is going to a soundbar and the video out is going to a projector. If the HDMI output went to a TV I'm sure the HDMI would pickup both, but since HDMI to projector and Audio to soundbar, can'y say that'd work.
I've tried all configurations of the HDMI for Fios into the various HDMI IN spots on the Switch. Nothing. Again, my Chromecast is working no problem and other HDMI devices I plug in... just not the Fios Box.
I dont turn the Fios Box off before I change outputs, I shouldn't have to, right? I turn from the FIOS input (with no audio) to the perfectly fine Chromecast with just buttons between the inputs.
@Smg1 wrote:When it is not working correctly, I see video but no Audio comes from the Optical out of the Switch, which goes to my soundbar; correct.
I'd prefer not to use the HDMI to provide both since I've already wired `25ft of the optical through walls and over ceilings to get from my HDMI Switch out to the Soundbar. Plus not sure how that'd work since the audio is going to a soundbar and the video out is going to a projector. If the HDMI output went to a TV I'm sure the HDMI would pickup both, but since HDMI to projector and Audio to soundbar, can'y say that'd work.
I've tried all configurations of the HDMI for Fios into the various HDMI IN spots on the Switch. Nothing. Again, my Chromecast is working no problem and other HDMI devices I plug in... just not the Fios Box.
I dont turn the Fios Box off before I change outputs, I shouldn't have to, right? I turn from the FIOS input (with no audio) to the perfectly fine Chromecast with just buttons between the inputs.
Not sure if it makes a difference, but the Fios box checks the capabilities of a device when it connects to it. Maybe the switch isn't sending the same EDID info to the Fios box when you switch back, causing the glitch. Try turning the Fios box off before you switch, then back on after you switch back to it.
Didn't work. I'm at a loss. I know audio does pass through the switch because when I reset the box and then plug in the power to switch (or vice versa) the audio works but the video is then tinted with a green hue. It's as if the HDMI didn't agree with the color format. When I reset the box, it goes back to no audio and perfect video.
@Smg1 wrote:Didn't work. I'm at a loss. I know audio does pass through the switch because when I reset the box and then plug in the power to switch (or vice versa) the audio works but the video is then tinted with a green hue. It's as if the HDMI didn't agree with the color format. When I reset the box, it goes back to no audio and perfect video.
Have you tried the switch with ONLY the fios box attached? Curious if it is some issue with other devices somehow interfering with the signal. I have seen EDID issues before with devices not happy with the info being sent to them, could be the problem here where the Fios box is a lot more picky what it connects to than the Chromecast. You may need to find a different HDMI switch.
Ok. Any recommendation for a HDMI switch that will definitavely work?
@Smg1 wrote:Ok. Any recommendation for a HDMI switch that will definitavely work?
Nothing I have personally tested. I would try something from Amazon that can be returned easily if it doesn't work. Should be at least HDMI2.0 compliant, HDCP 2.2 capable and able to pass HDR 4K60Hz. There is a newer version of the one you have:
Maybe this would work. Only other suggestion is changing the output of the Fios box to 1080i, and see if that works. Could be a problem with the Fios box trying to adapt to the switch resolution. If you set it to a fixed output it could help. Also make sure the switch is set to PCM audio if you have the Fios box set to it.
Ok.
The switch does have buttons for audio copy, CH5.1 AND CH2 audio. Not sure which it should be on. Any idea if that's matter?
@Smg1 wrote:Ok.
The switch does have buttons for audio copy, CH5.1 AND CH2 audio. Not sure which it should be on. Any idea if that's matter?
Good Question, my guess would be audio copy, but if it doesn't work try the other two rebooting the switch and box between changes. That assumes the changes to the box stick after booting up.
what is very strange is if I power up the FiOS box after a reboot, before even touching the HDMI switch, which will be powered off itself and unplugged, the audio comes through fine for FiOS but there is a green tint on the screen
@Smg1 wrote:what is very strange is if I power up the FiOS box after a reboot, before even touching the HDMI switch, which will be powered off itself and unplugged, the audio comes through fine for FiOS but there is a green tint on the screen
Green tint sounds like a colorspace issue, or possibly a flakey cable or switch. How is the switch extracting audio from the HDMI stream from the Fios box when the switch isn't on? Or passing video for that matter? Something isn't right here. It is beginning to sound more like a bad switch than anything else. I do remember with my old 1100 box I had to program my remote to turn on the Fios box first, then the TV. Are there any passthrough settings for the switch? Is there an auto switch function that senses when a device is powered up?
I am ordering a new switch. Will see if that's the issue.
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