Harmony 1100 remote compatibility with Cisco CHS335HDC set top box
XC90
Newbie

I have a Harmony 1100 remote control and I'm trying to get it to control the Fios Cisco CHS335HDC set top box supplied by Verizon. I have reprogramed the 1100 remote multiple times trying to get it to control the set top box. Sometimes it will do one command then it fails to do any other  commands to the set top box.

Looking for assistance to resolve this issue.

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2 Replies
TomH121
Community Leader
Community Leader
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TomH121
Community Leader
Community Leader

Hi XC90:

I have a Harmony One  set up with these 3 Activities: Watch TV,Watch a DVD,Listen to Music.

My Hd DVR is the QIP 7216 P2

All 3 Activities in my System has been working great for years .

My original STB Remote was the VZP265v1.1 all of whose functions are now done by the Harmony One

Hope these other references that are listed below will get you to your solution.

Harmony 1100 User Manual

http://www.logitech.com/assets/44641/3/harmony1100-user-guide.pdf

Precision Ir cables

http://www.logitech.com/en-us/product/harmony-precision-ir-cables?crid=1052

Cisco CHS335HDC set top box Manual

https://www.verizon.com/Support/Residential/tv/fiostv/receivers/equipment+issues/questionsone/128392...

Installation Guide

http://onlinehelp.verizon.net/consumer/bin/pdf/4033272a_user_guide_chs_335hdc.pdf

 IR Sensor Receives the infrared signal from the remote control


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