Re: How do I activate the DVR Remote?
mcorbo
Contributor - Level 2

I see no where to enter the code either.  My STB's are listed also.  Sent you a PM, thanks

Mike

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Re: How do I activate the DVR Remote?
TheSanchez
Contributor - Level 2

The problem for mcorbo has been resolved.  For anyone else having the problem it will require the help of someone from the FSC.  Basically we need the STB ID or we can find it using your vz.com or vz.net usernames.  We will have to manually reconnect your STB to remote dvr server.  This process takes about five minutes after we start.  Have a nice evening.

TS

Re: How do I activate the DVR Remote?
ceccilsav
Newbie
What about us here in Texas? Should we have this?
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Re: How do I activate the DVR Remote?
Yaco
Enthusiast - Level 1

@TheSanchez wrote:

The problem for mcorbo has been resolved.  For anyone else having the problem it will require the help of someone from the FSC.  Basically we need the STB ID or we can find it using your vz.com or vz.net usernames.  We will have to manually reconnect your STB to remote dvr server.  This process takes about five minutes after we start.  Have a nice evening.

TS


Thanks .May I pass this posting over to Dslreports?

Thx

lee

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Re: How do I activate the DVR Remote?
Acerone101
Newbie
My PM on it's way...
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Re: How do I activate the DVR Remote?
Yaco
Enthusiast - Level 1
Did you activate it ?
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Re: How do I activate the DVR Remote?
Acerone101
Newbie
Got the 2nd update today... Now it's working....
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Re: How do I activate the DVR Remote?
Acerone101
Newbie

Spoke to  soon.... Got this message.

Set top box xxxxxxxxxxxx is not responding... 

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Re: How do I activate the DVR Remote?
TheSanchez
Contributor - Level 2

If you need help with this I need the serial number of the DVR and the username you use to log into here or the verizon.net site.  Just send me a PM with the info. 

***EDIT***  Check your PM Acerone01.

TS

Message Edited by TheSanchez on 11-09-2008 07:14 AM
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Re: How do I activate the DVR Remote?
Acerone101
Newbie
Doesn't seem to want to work on my Mac using Safari but it does works when I use Firefox. Thanks again
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