How to update TV equipment information?
MikeB7
Enthusiast - Level 2

It's been a few months since I upgraded my DVR and STBs to the newer 4100-series equipment yet my account online still shows the model numbers and serial numbers for the old equipment I returned.  How do I get this updated?  Thanks.

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clem21
MVP MVP
MVP

@MikeB7 wrote:

It's been a few months since I upgraded my DVR and STBs to the newer 4100-series equipment yet my account online still shows the model numbers and serial numbers for the old equipment I returned.  How do I get this updated?  Thanks.


Give the billing department a shout and they should be able to update it.