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Wene
Newbie
โ€Ž04-03-2016 11:35 AM
Ever since I got FiOS in late 2015, one of my TVs works while scrolling through the guide on a Hitatchi HDTV from 2007 with an HDMI connection. However, my Sylvainia TV from 2006 which has a 16:9 screen but can only connect to HD by component cables because there's no HDMI port, has bad lagging issues while scrolling through the guide and it only works when I set the graphics settings to 4:3. Is it a problem with the TV, or the box?
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CRobGauth
Community Leader
Community Leader
โ€Ž04-03-2016 12:14 PM

What model STB is it?

Easy way to figure it out would be to swap the boxes around and see if the problem follows.

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Wene
Newbie
โ€Ž04-03-2016 01:29 PM
It's a Cisco CHS 335HDC.
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Wene
Newbie
โ€Ž04-04-2016 01:58 PM
For now, the swapping of boxes has worked. I will let you know if anything happens. Thanks!
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