One of my two recently installed Fios One Minis frequently goes to a black screen (or black screen with reloading icon) frequently. Neither the other FiOS One Mini nor the FiOS One ever do it. Have replaced the FiOS One mini , the coax cable from wall to box, tried power cycling the box, the reboot device and Fix FiOS TV issues menu choices without success.
Original installation was 3/19/24 and replacement set top box on 4/16.
Solved! Go to Correct Answer
If it hasn't already been done, swap the two minis.
If the problem stays with the set top box, replace it again.
If the problem stays at the position/room, then something else is up.
There is a chance that there is a problem with the cable inside of the wall...specifically the way that the cable was terminated at one or both ends.
Other things to check for include:
. Splitters with unterminated taps.
. Defective splitters.
Lastly, the main 4100 could have a defective tuner. Minis are not free-standing units as they do not contain tuner circuitry. They utilize one of multiple tuners inside the main STB.
If it hasn't already been done, swap the two minis.
If the problem stays with the set top box, replace it again.
If the problem stays at the position/room, then something else is up.
There is a chance that there is a problem with the cable inside of the wall...specifically the way that the cable was terminated at one or both ends.
Other things to check for include:
. Splitters with unterminated taps.
. Defective splitters.
Lastly, the main 4100 could have a defective tuner. Minis are not free-standing units as they do not contain tuner circuitry. They utilize one of multiple tuners inside the main STB.
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