Last night our FIOS Ondemand and Guide went out on both of our TV
EdNemo
Newbie

Last night our FIOS Ondemand and Guide went out on both of our TVs. I have reset the box and we are able to watch TV, but it says "No Network Connection. Which is odd since I have Verizon Fios Internet as well.

Any ideas?

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2 Replies
CRobGauth
Community Leader
Community Leader

Try resetting your router.

If that doesn't do it, use the troubleshooter under menu support.

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Telcoguru
Master - Level 1

The STBs are not communicating with the router which should be handing out the boxes an IP address.

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