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List of my Fios TV+ devices?

KyleW1
Enthusiast - Level 2
‎06-26-2025 12:25 PM

I just "upgraded" to the new Android TV based TV. I am desperately searching for a list of the new equipment included in my new service, i.e. the name and serial number of the media server and associated minis. I used to be able to find it. Now I can't. 

Does anyone know where I can access a list of my equipment?

Thanks,

Kyle

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clem21
Community Leader
Community Leader
‎06-27-2025 07:31 AM
Settings•Fios TV device•About this device>This device details
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KyleW1
Enthusiast - Level 2
In response to clem21
‎06-27-2025 07:51 AM

Hi - Thanks for responding. That gives me information about the specific TV. What I'm looking for is information about the various FiOS devices, like video media servers, set top boxes, minis etc.

I find it difficult to explore/troubleshoot my services without knowing the specifics of my equipment. After a very long and frustrating call with Verizon yesterday I was told that the information should be available in the TV Management section of my Verizon online account. It isn't, which they reluctantly admitted was a fault. They claimed that they would refer it up the chain to see about correcting it.

Life with Verizon is never easy 🤪

Thanks again,

Kyle