Live TV channels
CJ255
Newbie

I found last weekend that I cannot watch CBS online on LiveTV though CBS is included in my subscription (meaning I can watch on TV). When I tried on the browser, a new page opens for CBS, I select Verizon as TV provider, and then I get the message saying 'Your TV Provider is not supported in this area, but you can sign up for All Access to watch now,' which is $5.99/month. No way!

So I called the support as I thought something was wrong like in the settings, and got forwarded to a 'supervisor,' who further contacted thier 'video streaming team' and explained to me it was something CBS had decided and it depends on your zip code. Really?

I just thought it is kind of unfair because you would never know which channels you can watch online at the time of signing the conctract, while the ads are like you stream the channels on the go. Maybe in the service terms but I just missed it...

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Re: Live TV channels
tns2
Community Leader
Community Leader

Good chance that it is CBS's doing.  They want you to sign up for their package.

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