Lost Golf Network?

Last week I turned on my TV and I receiced an "updating" message, and then noticed I've lost several channels I normally watch most notably Golf Channel.

I haven't changed my plan package, I've had the same package for nearly 7 years and my favorite I called to get this resolved and when my call was answered after 36 minutes on Hold I was hung up on...

Customer service seems to be a struggle for Verizon which is a shame since Fios is overall such a great product.

I hope someone can advise and fix my issues.

Re: Lost Golf Network?
Moderator Emeritus
Hi Mongo1320,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.