MY REMOTE is fried. How do I get a new one?

[KSchroeder]

Help.............

The tv light stays lit as long as the batteries are in the remote and it doesn't respond to pushing any buttons.  I've replaced the batteries and it didn't help.  I know that it's the remote and not the box because my remote from the other room will still work on this box.  How do I get a new remote?

[Techman28 · Accepted solution]

Remote is on the way should be there by tomorrow if not then will be Monday (btw no charge)

Message Edited by Techman28 on 07-02-2009 07:39 AM

[KSchroeder]

Thank you!!!

[mayfest]

Hi,

I have exactly the same problem. The Power and "Fios TV" buttons stay on for as long as the batteries are in the remote. I left the batteries out overnight and as soon as I put them in this morning -- same thing. The two lights stay on and the remote is unresponsive

Any guidance appreciated.

Thank you