Max access via Verizon as service provider

kevhastings
Newbie

Until very recently, I'd been able to access Max by logging in via their service provider option and entering my Verizon Fios username and password.  When I try logging in now, I get the Verizon Fios login window and it accepts my credentials, but I now get the spinning wheel of death as my account is "verified"

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kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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