Media Manager Miscellaneous Issues (Photo problems, OS questions, and General posts)
KaLin
Khoros Partner
Khoros Partner

This thread is for any other Media Manager Issues not specifically addressed in the other Media Manager threads.

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71 Replies
belsokar
Newbie

I just installed Media Manager for Mac on my Snow Leopard Mac.  I can successfully stream all of my iTunes library, but within Media Manager, the "iPhoto Sharing" tab shows no albums or anything from my iPhoto.  I currently use iPhoto '08, which I was under the assumption is supposed to work.  I have tried uninstalling Media Manager and re-installing, but that hasn't worked.  I made sure that my albums were sharable and public from within iPhoto.  I have checked my sharing settings within the System Preferences.  Nothing seems to work, and I cannot find any help for this matter.  Any feedback would be great!

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FOLEYMAN13
Newbie

I have several playlists saved in my WM player and when I try to import them into Verizon Media Manager using the import playlist function the Verizon Media Manager crashes and says " MEDIA MANAGER HAS STOPPED WORKING" anybody have the same issue or a work around for this.

I have the latest media manager 9.2.72

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djc
Enthusiast - Level 2

I have an HP Media Smart Server (running Windows Home Server) on my network where I store all my audio, video, photos etc.

Can I stream directly from that to my Set Top Box and not have to have another PC in the way?

It surely seems like going through another PC is just going to slow things down and get in the way.

My PS3 can stream directly from the server.....saw it immediately.

Thanks for any input

Dom

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CapnCrunch
Contributor - Level 2

Is there video quality loss when playing videos from the Media Manager to the TV?

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ubrgeek
Enthusiast - Level 3

1) Is there a location for an explanation of error messages? In particular a flashing h5

2) Is there way to check/update the STB software to see if that resolves a media manager issue? (in particular the flashing h5)

3)  I'm not sure why it seems to sporadically play audio and then decides to show the error message. I've quit/relaunched the app, turned the STB on and off, etc. Does the source computer need to be directly connected to the router via an ethernet cable? Shouldn't it also work via a wireless connection?

4) Just my $0.02 (although I see it's an opinion shared by others) the application seems to have been released without sufficient beta testing. IMO, this thing was not ready for a "gold release."

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EProie
Newbie

Hi, 

     I have installed and uninstalled media manager many times with the same results.  It will not show artwork at all in MUSIC and it will not show any images for videos.  It does show previews in pictures but only after many uninstall and installs. Any ideas or help will be appreciated.  It did seem to work once before Media Manager before I moved my ITUNES from a external drive back to C: drive.  Itunes shows all artwork and artwork shows on 2 ipods.  But I don't know why it won;t preview videos icons.  I am running Windows 7 on a new HP computer.  The songs and videos do play via media manager to my TV but with no artwork or video preview icons.  Any suggestions?

Thanks,

Eric

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Elvin
Newbie

Running Media Manager on iMac with Snow Leopard and it was running fine for a while, but now crashes everytime it launches.  Did a reinstall but still have same issue.

Any suggestions?

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kaotik
Enthusiast - Level 1

I have the exact same issue. Reinstalled as well, same issue.

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snoopykul116
Enthusiast - Level 2

Hello,

I just purchased a new computer, a apple Imac.

I have installed parallels software and am running windows 7 32bit virtual machine on it.

i have installed verizon media manager on the VM.

However, when i go to my TV and try to detect the device, it fails. Both the imac and VM have an IP directly from the fios router (192.168.1.x)

Is there any settings i need to configure so that the TV will find the device?

Thanks

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mayres2
Newbie

I had the media manager running great then it asked me to update the software this weekend.  So I went ahead and upgraded it.  I now get  "Microsoft Visual C++ Runtime Libarary Error"  The problem is when it is trying to run \Verizon\Verizon Media Manager\

Release\ConvertDB.exe.    I have deleted and reinstalled the program several times and nothing seems to change this.  Any ideas what I can do to get this running?

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jmcohen231
Contributor - Level 3

I recently upgraded to the Home Media DVR from the HD STB.  So far, I am impressed with the box's ability to display photos, music, and videos from my PC.

However, I have a couple of questions/comments that hopefully someone can answer:

1.) Is there a way to setup the sort order for the files to be displayed on the box?  I see how for the videos, it bunches them by month, but then within that folder, the order appears to random.

      a.) perhaps if we could set the view to "list" view rather than "thumbnail" view, we would be able to navigate more easily

      b.) if the default view is alphabetic, then how about adding a "search" field so that you can filter on the file you are specifically looking for

2.) When playing music, can we set the screen to show something other than just the title name (kind of like a screensaver, but with other options)?  I understand that we can set a screensaver for to appear after a period of time, but it would be nice to have enable it first

3.) When viewing photos, can we setup music to play along with them?

4.) For some reason, when I view the photos, I can still hear the TV program going on the background based upon whatever channel I left at.  Is there a way to disable that?

thanks!

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raylock
Newbie

I can not locate the general issue Media Manager download site (it used to be on the verizon.com page)  Can someone provide the download address.

I am trying to solve a problem that I encounter with the version from testtrack.  That version (9.3.31) worked the first time I downloaded it but has not worked since.  The TV shows the computer but is unable to locate Media Manager.  I have removed the program and reinstall it, checked the firewall (Verizon Security Suite) and done everything else I can think of. The computer is a PC running XP.

I have version 9.2.97 running on a Vista PC and that works fine, but does not support Internet radio

Thanks

Ray

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Verk
Enthusiast - Level 3
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raylock
Newbie

That is it.  Thank you very much.  I will not mark the thread as solved yet, in someone has some thoughts on what my problem might be.

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raylock
Newbie

This version 9.2.15 has the same problem.  Any ideas why media manager will not work on this computer would be appreciated.  The firewall software (Verizon and Microsoft) show Verizon media manager as permitted applications.   Verizon Media Manager  did work for a while and I did not make changes to anything in the interm.  I have rebooted the router, the media DVR and, of course, the computer, and reinstall the software but this did not solve the problem.  Media Manager works on a PC running Vista and on a Mac but not on this PC running XP all on the same home network.  Any ideas would be appreciated

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stan2532
Newbie

I hope somebody is watching this thread - last post was last year!

When displaying my PC pix on my TV, either the DVR or Media Manager is stretching my 4:3 and 6:4 photos to fill my 16:9 screen. If I crop the photo to 16:9, then the picture shrinks slightly in the vertical. Is there a setting somewhere to make the system retain aspect ratio? I would like to see my photos as large as possible with no distortion; my DVD player  (showing .jpg from USB) can handle this issue with no problem.

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oceanexpress1
Enthusiast - Level 3

Cannot get WBZ to work.  In windows media player I can,  and it points to: 
http://provisioning.streamtheworld.com/asx/WBZAM.asx   I can successfully add this url to Verizon Media Manager when adding a custom station, however, it fails to connect when I try playing.  Are there any other url's to try? 

Also note that Verizon Media Manager translates the above URL to these: 

http://208.80.52.130:80/wbzamcmp3
http://208.80.52.130:3690/wbzamcmp3
http://208.80.52.130:443/wbzamcmp3

But they all fail to connect when I attempt to play them.

Thanks for any help!!

-oceanx

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jeff52
Newbie

The video links on the Media Manager Web page http://www36.verizon.com/fiostv/web/UnProtected/MediaManager.aspx

are not working.

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midiexpert
Enthusiast - Level 2

Having some playback issue with Media Manager, started a couple of days ago. 2 weeks ago I upgraded my AV receiver and then this week also upgraded my HDTV. All was ok, but the new TV (Samsung) has it's own media content playback feature, so in order to set this up I attempted to an additional optical audio connection, so I went from having my Motorola set top DVR's optical out going into my new receiver (no change there) and also my TV's optical audio out connected to another optical input on my receiver. Now I'm having problems with no audio from media manager, until I cycle through all my receiver's inputs and go back to the original (HDMI)--then I hear the sound. Strange. I've gone back to my original connection but I'm still having the problem. I'm guessing it actually might be an issue with the receiver (Pioneer Elite) but am trying to see if I can isolate the problem, in case media manager or even my STB are having issues. TV playback, blu=ray playback, all else is ok, just media manager playback forces me to cycle through the digital inputs to hear sound. Never had the issue before--just hoping there is an easy fix.

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10nisman94
Contributor - Level 1

Are there any plans to add better codec support, or user specified decoders/transcoders? mkv playback would be nice. Smiley Very Happy

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Esmeralda
Newbie

I have a MAC and was using the multi media manager for music and pictures a while back then they had some problems and it quit working.

Now it is back up and working.

But now when I play music the TV channel is also on the screen. Before the album and artist was on the screen now it's only at the top of the screen and the TV picture is on.

Is there a way to turn off the TV picture and only see the album or artist that is playing?

Thanks for any help.

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