Mini STB will not stop glitching

Kelly1976
Newbie

My goodness, I am about done with Verizon Fios! They forced a new STB set up on me and now the mini freezes, glitches, pixelates most time! I have reconnected coax, powered off the router and box and now I am ready to tell them to take this box and shove it! Any last ideas before I tell them to cancel this box?

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kh-taylarie
Khoros Partner
Khoros Partner

Hi Kelly1976,

Your issue has been escalated to a Verizon agent. Please check
your Private Messenger Inbox for a message from a Verizon Support agent. You can find
your Inbox by clicking on the envelope icon next to your avatar at the top right corner of
this page. Response times may vary. Please continue to check your Inbox for a reply
from a Verizon agent. Please direct all correspondence concerning your issue to the
agents who will be assisting you privately.