An Accepted Solution is available for this post.
Music Channel
DadListensToMusic
Enthusiast - Level 1
โ€Ž10-28-2023 07:50 PM

When I choose a Music Channel, it loads fine and starts streaming the current song. However, then the box starts loading the SAME CHANNEL but a different song! I have to press EXIT on the Verizon remote to return to the first song on that channel. For example, if I enter 1847 for the Easy Listening channel, it loads and then plays the current song. But then it starts to load a different song with a different display for the same Easy Listening Music Channel, 1847. If I press EXIT on the remote, it returns to the original screen and remote.

2 people had this problem.
0 Likes
4 Replies
An Accepted Solution is available for this post.
dexman
Community Leader
Community Leader
โ€Ž10-28-2023 08:29 PM

If you have a 4100 STB, I'm wondering if what you're seeing is the STB switching from television channel 1847 to the native music app. ๐Ÿค”

An Accepted Solution is available for this post.
clem21
MVP MVP
MVP
โ€Ž10-29-2023 06:55 AM
@DadListensToMusic wrote:

When I choose a Music Channel, it loads fine and starts streaming the current song. However, then the box starts loading the SAME CHANNEL but a different song! I have to press EXIT on the Verizon remote to return to the first song on that channel. For example, if I enter 1847 for the Easy Listening channel, it loads and then plays the current song. But then it starts to load a different song with a different display for the same Easy Listening Music Channel, 1847. If I press EXIT on the remote, it returns to the original screen and remote.

Sounds like the option to go to HD channels is enabled in the options. You start playing the music in an SD version of music choice then the box switches to an HD version. Check here and ddisable the feature and see if it helps:

Main Menu > Settings > System > Television > Auto Tune to HD Channel

An Accepted Solution is available for this post.
Silverado44
Enthusiast - Level 2
โ€Ž10-29-2023 09:42 AM

Its been like this for years as I have to do the same thing as you.  As far as disabling HD that's not it I don't have it enabled and I get the same thing. Btw I have the fios one boxes and my older boxes I had were the same way. 

0 Likes
An Accepted Solution is available for this post.
clem21
MVP MVP
MVP
In response to Silverado44
โ€Ž10-29-2023 10:55 AM
@Silverado44 wrote:

Its been like this for years as I have to do the same thing as you.  As far as disabling HD that's not it I don't have it enabled and I get the same thing. Btw I have the fios one boxes and my older boxes I had were the same way. 

Good to know that didn't work. Wasn't sure.