My FIOS issues...
thrtnastrx
Newbie

I have had FIOS for about one month.  This is my current list of issues:
 
1.  FIOS STB not compatible with my Philips TV.  If I want to change the channel of my FIOS STB I must turn off my television, change channel on FIOS, then turn TV back on.  The FIOS remote control does not work if my TV is on.

2.  When I press the pause button it takes 5 seconds to pause.  This is an intermittent problem.

3.  Recorded series don't follow pre-defined rules.  i.e. Seinfeld is set to record 5 episodes, yet the STB records ALL episodes until the DVR is 99% full.  This also happens with Simpsons and any other series that is in syndication and plays 10 times per day.

4.  Often the DVR records only 8 seconds of a show and it always records two for some reason, both 8 seconds long. 

5.  "Currently unavailable" no explanation needed here.

6.  30-second skip works about 25% of the time.  The other times I use the button it either rewinds 2 seconds or does nothing.  Useless button.

7.  If I change the channel using the guide the screen goes black and I hear audio only from the channel before I attempted to change the channel.

8.  Error message:  "A problem has occurred due to network VOD:xx" where the xx is a different number.

9.  DVR doesn't tell you if a program is a rerun or not.  I have Entourage recorded and some episodes are 2 years old while others are new; there is no way for me to know unless I play the episode.

10.  Sometimes I press the 30-second skip button 10 times and it does nothing then all of a sudden skips 5 minutes of programming.

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KenAF
Specialist - Level 2

Check the setup options on your Philips TV.  Is there an option for a light sensor or day/night?

Many TVs have a light sensor that causes IR interference with Motorola and other boxes.   A number of TVs, like Pioneers and Sonys, allow you to disable this function, and doing so restores normal remote operation.

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psumatt1
Contributor - Level 2

1.  FIOS STB not compatible with my Philips TV.  If I want to change the channel of my FIOS STB I must turn off my television, change channel on FIOS, then turn TV back on.  The FIOS remote control does not work if my TV is on.

-- Has to be isolated to your situation. Have used FIOS with a Philips TV for years now with no issue

2.  When I press the pause button it takes 5 seconds to pause.  This is an intermittent problem.

- Could be related to #1 (remote issues)

3.  Recorded series don't follow pre-defined rules.  i.e. Seinfeld is set to record 5 episodes, yet the STB records ALL episodes until the DVR is 99% full.  This also happens with Simpsons and any other series that is in syndication and plays 10 times per day.

- Not sure of this one 

4.  Often the DVR records only 8 seconds of a show and it always records two for some reason, both 8 seconds long. 

- Known issue that is fixed with the 1.6.2 update

5.  "Currently unavailable" no explanation needed here.

- Known issue that is fixed with the 1.6.2 update

6.  30-second skip works about 25% of the time.  The other times I use the button it either rewinds 2 seconds or does nothing.  Useless button.

- Back to # 1???

7.  If I change the channel using the guide the screen goes black and I hear audio only from the channel before I attempted to change the channel.

- Hmmmm...

8.  Error message:  "A problem has occurred due to network VOD:xx" where the xx is a different number.

- Usually indicative of VOD maintenance at your VHO

9.  DVR doesn't tell you if a program is a rerun or not.  I have Entourage recorded and some episodes are 2 years old while others are new; there is no way for me to know unless I play the episode.

- In description of show a "New" icon is displayed if it is a new episode

10.  Sometimes I press the 30-second skip button 10 times and it does nothing then all of a sudden skips 5 minutes of programming.

- #1 again?

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