I'm trying to use my iPad to access NBC Sports' coverage of English Premier League soccer, and I have Verizon (and can access this content on my computer). The app, when I try to log in through Verizon, says I need to subscribe to Golf Extra. This can't be accurate. Emails to NBC support have gone unanswered. I have tried restarting and reinstalling the app.
I can view NBC sports extra (premier league games) on a PC, but not on my iphone or android app. Every time i try to log on through the apps it says I need to be subscribed to the golf channel to watch golf (higher packages than Prime HD to which I'm subscribed). So, I touch the game i want to watch, it asks me to log in, then says because i'm not subscribed to a higher package that has golf, i can't use the app to watch soccer.
Is that the way this is intended to work? I don't want to watch golf, and my understanding is that you can stream through NBC Sports Live extra if you subscribe to NBC sports, which I do. Did Verizon split the baby on this one, essentially forcing you to subscribe to a package with golf to get what you should already be entitled to? Is this just an app problem that will clear itself up?
Anyone else seeing this issue?
Same issue. I chatted with the customer support, they are aware of it. Will fix it. It has not been working for a year, not sure when will this be fixed.