We had an electrical storm in our area a few weeks ago and since that time, my stb won't power on. I think I need a replacement HD QIP 71001 cable box. How do i submit that request without sitting on a phone line with Verizon for over 30 minutes like usual? Thx.
Solved! Go to Correct Answer
@KS49 wrote:We had an electrical storm in our area a few weeks ago and since that time, my stb won't power on. I think I need a replacement HD QIP 71001 cable box. How do i submit that request without sitting on a phone line with Verizon for over 30 minutes like usual? Thx.
Try getting in touch with support on X or try here: https://www.dslreports.com/forum/vzdirect
Use their support chat on the web, or through their app.
Start a new topic or ask questions in the open forum.
