NetFlix on FIOS channel 838
Rick5472
Contributor - Level 2

Lately when watching NetFlix on FIOS channel 838, the STB (IPC) starts the reboot process and I have to wait for the cycle to complete before watching TV. This happens randomly while watching NetFlix on channel 838 when switching programs, rewinding, fast forwarding, etc. What is going on here?

0 Likes
2 Replies
Edg1
Community Leader
Community Leader

Does it happen on all you TVs? Do you have an IPC in another room to swap it out with? If so try swapping them an see if it happens still in that room. If not then the IPC is probably bad. 

0 Likes
Rick5472
Contributor - Level 2

@Edg1 wrote:

Does it happen on all you TVs? Do you have an IPC in another room to swap it out with? If so try swapping them an see if it happens still in that room. If not then the IPC is probably bad. 


It seems to be happening on all the IPC boxes. Havent tried with the main DVR box.

0 Likes