New FiOS TV One
BulletRouge
Enthusiast - Level 2

I happened to see that Verizon FiOS annonced the new TV One (looks like it will compete with the likes of Xfinity for example).

I've already ordered my hardware, looks like I'll be able to set it up in late Dec.

Anyone have any more information on it? Like what it will actually look like??

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jlgnyc11
Enthusiast - Level 1

Same first impression: picture quality is very noticeably sharper - I have a newer Samsung 4K model which already looked great when I switched to fios from Spectrum and this was so noticeably better than even that, that my 13 year old daughter noticed it without even knowing it was a feature (no placebo effect lol).  I also detect better sound processing on my audio equipment.

The remote itself is also a nice upgrade.  They’ve simplified it.  Echoing another comment, the only thing it lacks is a DVR button but it’s easy just to press the mic button and say “DVR” and it instantly pulls up the DVR (or go via menu).  The remote is lighter, much more ergonomic, and lights up just bright enough to see in a dark room but not wake up anybody sleeping nearby.

Also, addressing another post, it DOES control tv and sep audio components.  There are pretty straightforward instructions within the menu under voice control-voice remote.  It can auto-detect the TV model via HDMI, or you can manually set up if you have audio components and even the manual setup is far easier than the old code-entering method (it’s all automated and keeps testing until you hit the mark, narrowed by brand).  It even was able to connect to my 12 year old, out of production B&K components home theater receiver - a rarity in multi-function remotes.  And easily connected to my Samsung sound bar in another room.

Big thumbs up from this tech lover.  Highly recommend.  Easy as can be to set up- uses identical power and cables from last boxes so you don’t even need to use the ones they deliver.  And they send a return shipping label making the whole process easy.  I don’t mind the 50 bucks one time fee.  Just an opinion... pretty cheap upgrade considering no increase in monthly bill for a substantially upgraded experience.  

Cygnus2112
Enthusiast - Level 1

Thanks for the review. I'm currently a Fios Quantum customer, internet is great, tv . . . meh. I don't quite understand the upgrade. Verizon has not worked out the bugs in the Quantum tv, audio sync issues and my big complaint, tv's in adjacent rooms, are out of sync/slight delay on the same channel. Inherent problem with the client/server setup that they use, I have been told. I end up turning down audio on one tv. Can client boxes be used with coax? or wifi only? Do the delay/sync issues still exist? I already have Roku 4K capability, not sure how great an 'upgrade' this is, as Verizon never really solved Quantum issues. Will it be more of the same? Improved hardware but they can't really get it dialed in. Thanks, Shawn

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clem21
Community Leader
Community Leader

@Cygnus2112 wrote:

Thanks for the review. I'm currently a Fios Quantum customer, internet is great, tv . . . meh. I don't quite understand the upgrade. Verizon has not worked out the bugs in the Quantum tv, audio sync issues and my big complaint, tv's in adjacent rooms, are out of sync/slight delay on the same channel. Inherent problem with the client/server setup that they use, I have been told. I end up turning down audio on one tv. Can client boxes be used with coax? or wifi only? Do the delay/sync issues still exist? I already have Roku 4K capability, not sure how great an 'upgrade' this is, as Verizon never really solved Quantum issues. Will it be more of the same? Improved hardware but they can't really get it dialed in. Thanks, Shawn


Client boxes work well with coax, delay issues you mention still exist, at least between 4100 and mini, 4K content is only sports on occation and only one channel, and most definately a work in progress. You have much more 4K content on you Roku right now.

Cygnus2112
Enthusiast - Level 1

@clem53 wrote:

@Cygnus2112 wrote:

Thanks for the review. I'm currently a Fios Quantum customer, internet is great, tv . . . meh. I don't quite understand the upgrade. Verizon has not worked out the bugs in the Quantum tv, audio sync issues and my big complaint, tv's in adjacent rooms, are out of sync/slight delay on the same channel. Inherent problem with the client/server setup that they use, I have been told. I end up turning down audio on one tv. Can client boxes be used with coax? or wifi only? Do the delay/sync issues still exist? I already have Roku 4K capability, not sure how great an 'upgrade' this is, as Verizon never really solved Quantum issues. Will it be more of the same? Improved hardware but they can't really get it dialed in. Thanks, Shawn


Client boxes work well with coax, delay issues you mention still exist, at least between 4100 and mini, 4K content is only sports on occation and only one channel, and most definately a work in progress. You have much more 4K content on you Roku right now.


Thanks for the response, I will wait for now.

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Chipper14
Enthusiast - Level 2

I agree. The PQ is much better on 4K tv. It even appears to be a little better on older LG TV. Previously had good PQ but both definitely improved. Only installed 3 days and was quick and easy. Only problem was pairing the main vms4100 with the new voice remote on the LG 4K TV. 

However the older vms1100 remote works fine with the new TV One (minus voice control). Fios support has been very cooperative working on issue. Looks like I might have a defective remote and being replaced.

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louis
Enthusiast - Level 1

why do I have to pay $50.00 for this when I'm going to pay a rental every month?

very shady company

Seeker1437
Community Leader
Community Leader

From my understanding when talking with sales (wanted to see if I could get one) you only incur the $50 technology upgrade fee if you do not already have Quantum TV Equipment (e.i. VMS1100/IPC1100).

Drahc1
Newbie

I have quantum and the vms1100 with the remote ipc box. I try to order online and it is forcing me to two box rental and premium dvr service and charging me $50. I dont want premium. I am happy with enhanced and one main box and a remote mini one. No way to select it.  Chat support was useless. Had no idea what I was asking, just kept saying you get new equipment.

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Seeker1437
Community Leader
Community Leader

AH that's pretty interesting maybe you would need to call in for that one!

EmmyT36
Enthusiast - Level 1

I was so excited to get these new boxes to get Fios on a different floor of the house without having to run cables.  Placing the order was easy although I too didn't understand why I had to pay $50 if I was doing the work but I figure they make us pay for the shipping costs. The boxes arrived about 10 days earlier than expected and the self-install did not go according to the directions.  I called and the tech tried for almost an hour to get the boxes set up before deciding there had to be a network or set top box issue and scheduling a tech to come out. 

He came today and was able to quickly diagnose the problem and resolve it.  It looks terrific and the video and audio quality is good.   However, he commented on the age of my house and the fact that I have plaster walls (as opposed to sheetrock).  He said that there might be some issues with the wifi going through the house but we've had good wifi for our internet service so he thought it might be okay. Well, it's only okay.  Upstairs, when he set it up, he saw that it had some "minor pixelation" at times.  I've even had video problems with pixelating and freezing picture in the next room over from the main box.  Since I don't waaaatch tv (very often, it's mindless background noise), it's okay but you should just be mindful of environmental factors which can affect the wifi reception to the Fios TV One boxes.

aes5
Newbie

stb is a scam or they would have purchase option. 

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mitch0531
Enthusiast - Level 3

I just upgraded my boxes to FiOS TV One.  On my 4K LG TV I noticed by default the box set video resolution to 2160 and it does look pretty good, as others have noted, so I guess it is upscaling.  But I have also noticed some slight intermittent audio sync issues on this 4K TV.  No issue on my other TV's.  The sync issues so far are slight and intermittent.  I never had this issue before with this LG TV and my Vizio sound bar and my prior DVR (the older version before VMS).  I am thinking the upscaled video maybe cannot keep up with the audio.  Both the TV and the sound bar have Audio Delay settings.  I tried both but the sync issues still occur.  Has anyone else seen this?  Any idea on how to resolve?  As a test I will try bringing the resolution down to 1080 to see if it helps, but after viewing the 2160 video, I really don't want to drop back down to a lower resolution.

renpar61
Newbie

any update on availability in MD (DC metro area)?

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CRobGauth
Community Leader
Community Leader

It is available in all areas now.

Costa1
Enthusiast - Level 2

Has anyone who's migrated to TV One comment on the migration of the DVR recordings from the old VMS1100 to the new DVR?  Could you move recorded programs from the old to new or is it just like the prior DVR migration, 'so sorry, those recordings are gone'?

Thanks!

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BulletRouge
Enthusiast - Level 2

Yea, the recording on the physical device and there is not any mechanism for moving them off that device.

The good news is that a lot of content is available for streaming so you should be able to find (though perhaps not as easily) what you need.

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danivanov
Enthusiast - Level 3

Ugh, just when I upgrade to the netflix boxes (the one with 1 server, and 3 tuners) this new Fios ONE product comes out. 

Is it worth getting?

Are there any 4k channels out?

Lastly, will it use internet bandwidth?

Edit: Anyone know if it will cost more than current setup? (4 rooms total, multi dvr)

And will fios now only be updating this stb and not the old netflix multiroom boxes?

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Edg1
Community Leader
Community Leader

@danivanov wrote:

Ugh, just when I upgrade to the netflix boxes (the one with 1 server, and 3 tuners) this new Fios ONE product comes out. 

Is it worth getting?

Are there any 4k channels out?

Lastly, will it use internet bandwidth?

Edit: Anyone know if it will cost more than current setup? (4 rooms total, multi dvr)

And will fios now only be updating this stb and not the old netflix multiroom boxes?


No there are not any 4k channels and no they don’t use internet bandwidth. Cost is the same but some on here say there is a $50 upgrade charge. Yes older boxes do still get updates. 

Whether you think it is worth getting is up to you. They work exactly the same as your setup now. The main upgrades are 4k, voice remote, and the small boxes have wifi capability. They also have better processors so alot faster. 

mikemary945
Enthusiast - Level 2

 I just received a quote here in Fredericksburg, VA to move to it (7 STBs, 2 DVRs), and the quote is approximately $30 less per month than my current Quantum setup.  I haven't decided to make the switch yet, which is why I'm here reading all the reviews, questions and answers.

Mike

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mitch0531
Enthusiast - Level 3

I am very happy I switched. I would do it if I were you especially if you were going to save $30. It's a no brainer.

clem21
Community Leader
Community Leader

Just FYI, with the 4100 boxes as of now all audio is output in Dolby 5 channel regardless of source. There is no 480 pass through, or aspect ratio button on the new remote. There is one HDMI output, one optical audio out and one composite with audio out on the 4100, a dongle to get composite from mini. The 4100 has both RF and IR remote capabilities.