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#No FiOS since 12/1

AnnaA123
Newbie
‎12-03-2023 05:01 AM

I have had no FiOS service since Friday. When I call Verizon "they" just keep giving me a new ETA of when service will resume.

How can I talk to someone to get a better answer.

Is it just me or in my area.

Or is it my equipment?

Any help will be appreciated.

 

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clem21
Community Leader
Community Leader
‎12-03-2023 05:56 AM
@AnnaA123 wrote:

I have had no FiOS service since Friday. When I call Verizon "they" just keep giving me a new ETA of when service will resume.

How can I talk to someone to get a better answer.

Is it just me or in my area.

Or is it my equipment?

Any help will be appreciated.

 

First check with a neighbor and see if they have service. Then go here and post the issue:

https://www.dslreports.com/forum/vzdirect

Or Try Verizon on X.