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Unbelievable. The channel is dead for me, again. I'm guessing it isn't magically going to start working in the next 40 minutes. I have already been through the Verizon phone tree once, forwarded to the closed billing office. Currently on try two. I'm a cablecard guy...if you are too, you might want to find a friend's house to go to in the next half hour.
Verizon, please fix this. I don't want to hate you, but you are leaving me no choice.
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Hi I am sorry for the trouble. Have you gone to the channel and ordered it? I am specialized in Red Zone help. Please follow this link https://www22.verizon.com/onecms/verizonsupport?ID=mcdannej-Forums and fill out the form with the account information.
And i'll take a look.
Thank you,
~Eric
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Eric, I would appreciate any help you can offer. The issue is (I think) that I'm a Cablecard guy, so I can't simply go to the channel. I mean, I can, but it's just dead. I assume it needs to be activating by you folks with reference to my cablecard number. I've been on hold (second try) for a half hour now.
I assume this is happening to all cablecard verizon people who didn't call you during the week to chew you out about last weekend?
Jay
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Thanks I got your information I should have it on for you momentarily.
Thank you,
~Eric
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red zone is not working for me either. i ordered it (it shows up on my billing statement). please assist
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I'm up now. Two hours earlier than last week. Dare I hope that it works from the start next week?
Thanks for the help Eric.
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Redzone is also not working for me a second week in a row. There are 17 days a year this channel is relevant, can it maybe start working when it is supposed to?
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I think everyone on the west coast isn't getting the red zone. Mine is not working either. Followed the link and put my info in. Hopefully it goes up soon.
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East coast isn't working either, at least not this customer's! Ridiculous.
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Not working for me either. This is absolutely insane. I only care about this channel for about 5 hours on 17 days/year, and twice now Fios can't figure it out.
AND I just sat on hold for 20 minutes, before the call just cut me off. You have got to be kidding me.