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Sorry for the problem you are having with the Flexview service. I was able to find Episode 3 of Season 3 of Nurse Jackie doing the following hitting the menu button then scroll up to Search press OK and I type in Nurse Jackie S3E03. James W
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That episode might not have been loaded to your areas Video Hub Office On Demand server. We would like to help out. So we can get more information from you, I have copied your post to our private support board. Please refer all correspondences to there from here on out. You can easily get to the private support one of two ways. In the email you signed up for the forums with, you will receive a link to click on. Make sure you are already signed into the forums before clicking on this link. Another way of getting there is by clicking on your username anywhere you see it in the forums. This brings you to your account profile. Scroll down to the section labeled "My Support Cases" . In there you will see the link to your case.
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Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.