PPV Issues - please contact me
patsc23
Newbie

Could someone please contact me directly from Verizon and escalate?  This has been the second tim now that I have had poeple over and tried to order a UFC event and not been able to.  I cannot order online, via phone or via remote.  If this issue persists I can't see myself staying once my contract expires as it is a niusance and embarrassing to host friends for a UFC party and not be able to order.  This past Saturday I was placed on HOLD for 110 minutes before I just gave up.  Unacceptable in my opinion and I will be attempting to escalate on my own.  I cannot understand why I cannot order PPV as I was able to up until December and I can order On Demand movies.  VERIZON, please just fix this, it will affect my future business with you.

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LawrenceC
Moderator Emeritus

This issue has been escalated to a Verizon agent.

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jonjones1
Legend

You have to call 1-800-VERIZON 

this is a customer helping customer forum.

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