Pause live TV on STB....lost cause?
miketx2
Enthusiast - Level 2

Hi folks,

  I know I'm probably fighting a lost cause.....but will Verizon ever add pausing live TV on regular/HD STBs?   I didn't realize this when I switched from Uverse last week.    I had Uverse for 3 years.....and had this feature from day 1 with only 1 DVR and 3 other STBs (none of which have a hard drive....all "pause" is driven off the main DVR.....it's just software functionality via the network). 

   Anyway, it must be a major SW architecture issue for Verizon to implement this because this is a massive feature gap with the competition. Either that or there is a patent blocking the implementation (never heard of that though).    I'm really surprised.    When my wife and kids figure this problem out, I may have to switch to another carrier or back to Uverse.   I still have a few more weeks to pull the plug before my 2 year agreement becomes locked.

   Anyway, I'm hoping Verizon is working to fix this (or already has).   It's just software.....all problems like this can be solved (I work in a similar industry).

0 Likes
9 Replies
sangs1
Specialist - Level 2
Supposedly, a media server system like this is in the field being tested. However, we've been hearing that for awhile now, so who knows. Some of us got tired of waiting and switched to TiVo or in other cases, switched providers. I enjoy my FiOS service, but Verizon has been woefully late to the party in this area.
0 Likes
CRobGauth
Community Leader
Community Leader

Like sangs said, the VMS is supposed to ahve that capability.

It is more than just software. The current STB uses a video stream. It has no memory or storage to allow a video stream to be stopped and started.

I don't know of any cable company that has that capability other than AT&T. And they can do it because they use IP for video to their STB.

0 Likes
gs0b
Community Leader
Community Leader

@miketx wrote:

   Anyway, I'm hoping Verizon is working to fix this (or already has).   It's just software.....all problems like this can be solved (I work in a similar industry).


It's more than software.  Every channel that is being watch requires a tuner and a buffer on the hard disk to store a bit of the program.  So, if you have one DVR in the house and three STBs, the DVR needs at least four tuners.  The current Verizon STB has two tuners.

A work-around for this is to setup the multi-room DVR to record the program of interest.  Then, you can watch the recording in progress on any set-top in the home.  Of course, this means the main DVR now has only one tuner available for a user to watch or record another program.

Enjoy!

0 Likes
miketx2
Enthusiast - Level 2

Thanks for the feedback everyone.

So far, everything mentioned is easily solvable with HW and SW.......and should have already been done to keep up with the competition.  I'm really surprised.......especially since the vendors of STBs and DVRs are common across ATT and Verizon.   I realize the technology approach is different, but come on.....you have to stay competitive.

I forgot about the 2 tuner DVR problem also......ugh, that's going to cause problems.   With Uverse I'd have multiple recordings ongoing and multiple live STBs in play.

I wanted FIOS primarily for the internet speed......and I guess that's all I got, but lost most of my old functionality.    Should have done my homework.

0 Likes
sangs1
Specialist - Level 2

I know a lot of people hate it when it's suggested, but there is the Tivo route if you really want to recapture some DVR functionality. The current Tivo Roamio models have four and six tuners, respectively. The top two models (Plus and Pro) have much larger hard drives than anything FiOS offers. You do lose the ability to use FiOS On Demand programming, however Netflix, Amazon Video, Hulu and You Tube are built into the Tivo interface. Just something to consider, or wait until the FiOS media server DVR platform is finally released. (It has to happen someday I think.)

0 Likes
miketx2
Enthusiast - Level 2

Yeah, I looked into the Tivo option last night.   I still have an old analog Tivo DVR/DVD burner with a lifetime subscription sitting in my closet gathering dust.     I love Tivo.....best DVR ever and still looks to be the best.    I'm thinking about it, since I don't care about On Demand, but it's a high upfront cost.

If I switch to Tivo, does Verizon charge an activation fee for the Cablecard?    I think the card itself is $4/month. 

0 Likes
sangs1
Specialist - Level 2

Nope, no activation fee. And it's $4.99 a month for the CC from FiOS. Pretty painless process, unless you have HBO and Cinemax, in which case you have to do an additional "manual validation" for those channels to appear. 

0 Likes
miketx2
Enthusiast - Level 2

Thanks sangs.     Did you already have VZ boxes when you put in Tivo?   Just curious if I call and have them come get the existing boxes (1 DVR and 3 STBs, which I have only had 2 weeks now).

0 Likes
sangs1
Specialist - Level 2

Yes, I did. I still have one FiOS DVR though because I was fortunate enough to get in on a "Free DVR for Life" promotion. You have three options:

-- You can return them in person to a FiOS store, however they charge you $9.99 to do that (not per box, just a one-time fee);

-- You can log into your account online and place an order to return your equipment, in which case they send you a recovery kit, no fee applies;

-- You can take your equipment to a Mail Boxes Etc. or UPS Store and they will box them up and return it for you, again, no fee applies.

I chose the return in person option for two reasons - 1) I needed to get a pair of cablecards anyway, and wanted to make sure they were the correct models and 2) I like to get a printed out receipt acknowledging that they have my equipment in hand, instead of relying on a tracking number. 

0 Likes