Pay Per View Not Authorized
Jelias1107
Enthusiast - Level 1

Trying to place order with Pay Per View but it says I am not authorized to place order and to call 1-800-VERIZON. When I call Verizon, of course they are closed and no one can help. Please help!

1 Solution
clem21
MVP MVP
MVP

@Jelias1107 wrote:

Trying to place order with Pay Per View but it says I am not authorized to place order and to call 1-800-VERIZON. When I call Verizon, of course they are closed and no one can help. Please help!


Check here and make sure the Parental Controls are not activated:

Main Menu > Settings > System>Parental Purchase.

You may also have to call the Billing department to authorize PPV purchases.

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1 Reply
clem21
MVP MVP
MVP

@Jelias1107 wrote:

Trying to place order with Pay Per View but it says I am not authorized to place order and to call 1-800-VERIZON. When I call Verizon, of course they are closed and no one can help. Please help!


Check here and make sure the Parental Controls are not activated:

Main Menu > Settings > System>Parental Purchase.

You may also have to call the Billing department to authorize PPV purchases.