Pixelating and freezing
Jude27
Newbie

Both TVs experiencing freezing and pixelating.  Quickest fix a visit from a Verizon technician?

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Edg1
Community Leader
Community Leader

Most likely that will be the quickest solution. Tech support will just reboot equipment which may fix temporarily but won't be a permanent fix. If it is is happening on both TVs it's probably a splitter or the main fios box (ONT). But make sure all connections at boxes, splitter, and ONT are tight. 

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