Power supply cord issue with Fiois TV One 4100 boxes
NetworkGuy
Newbie

 The supplied !2 Volt plug does not fit the 4100 boxes. Installation is impossible HELP!

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kh-gary
Moderator Emeritus

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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Verizonn8mare
Newbie

At least the folks that have power supply issues received a cord.  My unit arrived with no power cord at all.  Disgraceful.

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NetworkGuy
Newbie

imageThis is the plug that will not fit - iot is in the background pic as connection C.

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NetworkGuy
Newbie

These boxes just arrived today so may be a new issue with power cord suppliers?

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Edg1
Community Leader
Community Leader

Yes that is the correct power supply. It fits both the 1100 and 4100 media servers. The green ones connect to the mini boxes. If it doesn't fit the connection on the box or the power supply must be damaged. You will have to call Verizon to sent you a new one. 

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Edg1
Community Leader
Community Leader

The should be a red plug for the server and green for the mini boxes. What exactly doesn't fit? Can you post pictures?

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