Prental Control PIN? I need to reset my Parental Controls for my FiOS TV
tawani
Newbie

How do I reset my Parental Controls for my FiOS TV? Almost all my channels are coming up as "Blocked by Parental Control" and require a PIN to open which I was never given. 

I have called technical support but their hours of operation are only from Mon-Fri 8:00am to 6pm. Just exactly the time I am at work and unable to call.

I have tried to "Manage" the Parental Controls online but the thing is not working, keeps giving an error message "We are unable to process your request at this time. We apologize for the inconvenience. Please try again." since yesterday.

Is there anything else I can possibly do?

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1 Solution
prisaz
Legend
FiOS Internet , TV and PhoneChat now with an agentLive chat not available

English and Espanol

1-888-553-1555
24/7

View solution in original post

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5 Replies
prisaz
Legend
FiOS Internet , TV and PhoneChat now with an agentLive chat not available

English and Espanol

1-888-553-1555
24/7
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hj11
Newbie

Channel 502 CBS is locked I need to unlock parental control I never setup a pin now it is asking for a pin?

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Belinda82
Newbie
I need help no channels are showing
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tns2
Community Leader
Community Leader

Initially its 0000.  If it was changed and you don't know its value, it can be reset remotely by VERIZON.  You would have to contact them.

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KH-OrnEsh1
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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