Prev and Next Buttons work only on Main Box
CuriousinVa
Newbie

We have had Fios in another house, and the Prev and Next buttons worked on all boxes. After a move, our new system recognizes Prev and Next buttons only on the master box. Anyone have this problem. Can't figure out how to report to Verizon and get any response.

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CRobGauth
Community Leader
Community Leader

Can you add a few more details?

What model STB do you have?

Is it on live TV?

Do you mean even in guide?

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