Hi I installed Fios TV Mobile Remote Control to my phone. When I start to use it, it asks me for name and last 4 digits of mobile no. I entered my name and mobile number, it always will return "wrong pin number". So what can I do and what exactly is the name and mobile no? Thanks!
Hey do you a parental PIN on the STB that you are trying to use the remote control on that's the only you should get a prompt for a PIN.
What type of phone are you trying to run the app on?
Try going to your STB and choose Settings > FiOS Remote DVR > Mobile Phone Access
From here you should be prompted to enter your phone number, and you'll receive a PIN which you should then be prompted by the app on your phone to enter.
I never saw the form you posted during my setup process (I'm on a BlackBerry 8900).
That is exactly where I'm stuck at as well. I have a confirmation code in this screen (see below) but cannot figure out what numbers to enter on the phone.
or use a different household mobile device to operate your DVRs remotely.