Lost these two channels. They used to be iffy with some days not watchable due to a large amount of pixelation. Now they are completely gone. Called technical services and got the usual series of re-boots to no effect. Is it the RF cable or the DVR box?
I don't want to spend money on a technician visit if I can avoid it
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases." You can reach your profile page by clicking on your name located above your post, or at the top right of this page.
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